Sentvia vs Twilio
Agent-native messaging, not raw telephony plumbing.
Twilio gives you powerful messaging primitives — plus the integration work, 10DLC registration, and per-message billing that come with them. Sentvia gives agents an inbox-per-agent model across email and SMS. SMS is in early access — talk to us to get on it first.
Primitives vs an agent-native platform
Twilio is messaging infrastructure you assemble. Sentvia ships the agent inbox on top of it. Sentvia SMS is in early access.
| Capability | Sentvia | Twilio |
|---|---|---|
| Two-way SMS | Early access | |
| Email in the same platform | Separate product | |
| Inbox per agent (built-in) | ||
| Native threading & conversations | Conversations API | |
| Agent-native, no telephony glue | ||
| Webhooks & real-time events | ||
| MCP server | ||
| Python & TypeScript SDKs |
Why teams choose Sentvia over building on Twilio
An inbox per agent, not a number to wire up
Twilio hands you numbers, messages, and a Conversations API to assemble. Sentvia gives each agent a ready inbox with threading across email and SMS out of the box.
Predictable, agent-scaled pricing
No per-segment math or carrier passthrough surprises across thousands of agents. SMS pricing is shared during early access — talk to our team.
One platform for every channel
Run agent email today and add SMS without bolting on a second vendor or rebuilding your messaging layer.
Frequently asked questions
Is Sentvia a Twilio replacement?+
For raw global SMS and voice at carrier scale, Twilio is the incumbent. Sentvia is for teams that want agent-native inboxes across email and SMS without building the messaging layer themselves. SMS is in early access.
Do I still need A2P 10DLC registration?+
Messaging compliance depends on your use case and channel. We guide you through onboarding during early access — talk to our team for specifics.
Can my agents do email and SMS in one place?+
Yes. That's the point of Sentvia — one agent-native API and inbox spanning email and (in early access) SMS, instead of separate Twilio and email stacks.
How do I get access to SMS?+
Tell us what you're building through the early-access form and our team will set your agents up directly.
Skip the telephony glue. Give your agents an inbox.
Email is live today. SMS is rolling out to early partners. Tell us what you're building and we'll get you set up.